Can I attach files to a use case?

Yes! 😁

You can attach files (such as Word, Excel, image files, etc) to a use case easily. To do so:

• Go to 'Use Case Details' page of the desired use case. (How do I do this?)
• Scroll down to Attachments section, and click Add button.
• A pop-up will open. Follow instructions on screen to attach a file.
  • If you complete 'Notes' and 'Tags' fields in the pop-up, you will be able to search for this attachment using those terms.